The terms and conditions of sale apply to all bookings made on the internet, via the website www.mogadoraquafun.com. They are governed by Moroccan law without prejudice to any protective imperative provisions that may be applicable in the country of residence of consumers.
The client, prior to ordering the services, declares that the reservation of these services is made for his personal needs and declares that he has full legal capacity to commit himself under these general conditions. The following information is mentioned at different stages of the booking process : prices, payment methods, general terms of sale and accepted means of payment.
Reservations
The customer acknowledges having read the terms and conditions of booking the available services on the www.mogadoraquafun.com. website and has requested and obtained the necessary information to make a reservation with full knowledge of the facts. He remains solely responsible for his choices in terms of services and their suitability for his needs, and no liability of the hotel can be sought in this regard. The booking is deemed accepted by the customer at the end of the reservation process.
Bookings made by the customer are made through our cloud-based booking system (Provided by Hotel Runner) and accessible online via the website www.mogadoraquafun.com. Upon receipt of the booking confirmation, or during online prepayment by credit card, the booking is deemed. The customer certifies the veracity and accuracy of the information transmitted.
The Website acknowledges receipt of the customer’s reservation by sending an e-mail to the customer without delay to the e-mail address that he has previously entered. In the case of online booking, the acknowledgment of receipt of the reservation by e-mail summarizes the offer of stay, the reserved services, the prices, the conditions of sale relating to the selected tariff, accepted by the customer, the date reservation, the after-sales service information, as well as the address of the seller’s establishment where the customer can make claims.
The cancellation / modification of the reservation can be done directly on the Site or directly with the hotel. In case of interruption of the stay due to the customer, the full price agreed upon will be cashed. In the case of reservations with prepayment, no refund will be granted as a result.
Check-in / check-out
The Check in is starting from 03 :00 pm the day of the reservation to 00 :00.
For the check-out, the customer is informed that he must leave the room by 12.00 am on the day of the end of the reservation. Otherwise, he will be charged an additional night. All bookings are nominative and therefore personal. It can not under any circumstances be transferred to a third party, whether for free or for a fee or for commercial purposes.
When the customer arrives, he may be asked to fill out a police card with a piece of identification to verify his identity.
In the event of an exceptional event or the impossibility of making the reserved room available to the client or in case of force majeure, the hotel reserves the right to have the guest stay in a hotel of equivalent category, for services of the same nature and subject to the prior consent of the Customer.
Cancellation policy
The guest can cancel free of charge until 1 day before arrival. The guest will be charged the cost of the first night if they cancel within 1 day before arrival.
No prepayment is needed.
The guest will be charged the total price of the reservation if they cancel at any time.
The guest will be charged a prepayment of the total price of the reservation at any time.
Children policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children from 13 years old to 16 years old stay for EUR 35.00 per person per night when using an available extra bed.
Smoking policy
Please note that smoking is not permitted in rooms and public areas.
Pets policy
Pets are not allowed.
Newsletter
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